Network Engineer

Tampa, FL - Hybrid

· Manages day-to-day client network operations

· Extensive experience in Cisco networking including routers, switches firewalls and Data Center Architecture.

· Partners across cross functional teams to deliver the best possible solution for a client

· Attend customer change management meetings

· Act as the focal point for the client. Provide the customer with a Single point of contract to represent Presidio.

· Strong team building capabilities

· Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships.

· Develop standard operating procedures when necessary to define service delivery methods.

· Demonstrated ability to plan, organize and successfully drive service efficiency and deliver the best quality of service possible.

· Meets agreed upon client deliverable schedules and manages expectations.

· Manages appropriate internal and external resources to meet customer satisfaction and contracted SLAs

· Maintains active communication internally and externally

· Strong verbal, written communication and presentation skills

· ITIL knowledge

· CCIE equivalent experience level

· Cisco CCNP R+S and Security Preferred

· SDWAN deployment and support experience required