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Client Technologies Analyst

Malibu/West LA campus, CA

Consultant skills – Must Have/Primary Skills:

Required Experience

1-2 years of relevant work experience training end-users in hardware or software as well as classroom technologies; willing to work weekend and evening shifts on an as-needed basis. Demonstrates a working knowledge of basic hardware and software products

Demonstrates problem solving/troubleshooting skills

Advanced knowledge of working with computers and applications in a networked environment

Preferred:

Preferred Education:

Bachelor’s degree in business, communication, modern languages, natural science, religion, sociology, humanities, education, technology (computer science, graphic or information design) or related field preferred; courses in technology, education, graphic or information design. Certification in computer applications recommended; experience training end-users in hardware or software.

Preferred Experience:

Certification in computer applications recommended

Experience training end-users in hardware or software

Willing to work weekend and evening shifts on an as-needed basis

Experience servicing and maintaining classroom technologies Strong technical skills in Information Technology

Excellent written and verbal communication skills

Excellent organizational and interpersonal skills needed to work effectively with a wide variety of internal and external resources

Excellent decision-making skills and ability to work under pressure

Experience in following emerging trends in technology

Expertise in the use of major project management and collaboration software, including MS Project, Asana, MS Office, email, calendaring, and emerging collaboration tools (wikis, Google Apps, web conferencing, etc.)

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

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