1-2 years of relevant work experience training end-users in hardware or software as well as classroom technologies; willing to work weekend and evening shifts on an as-needed basis. Demonstrates a working knowledge of basic hardware and software products
Demonstrates problem solving/troubleshooting skills
Advanced knowledge of working with computers and applications in a networked environment
Bachelor’s degree in business, communication, modern languages, natural science, religion, sociology, humanities, education, technology (computer science, graphic or information design) or related field preferred; courses in technology, education, graphic or information design. Certification in computer applications recommended; experience training end-users in hardware or software.
Certification in computer applications recommended
Experience training end-users in hardware or software
Willing to work weekend and evening shifts on an as-needed basis
Experience servicing and maintaining classroom technologies Strong technical skills in Information Technology
Excellent written and verbal communication skills
Excellent organizational and interpersonal skills needed to work effectively with a wide variety of internal and external resources
Excellent decision-making skills and ability to work under pressure
Experience in following emerging trends in technology
Expertise in the use of major project management and collaboration software, including MS Project, Asana, MS Office, email, calendaring, and emerging collaboration tools (wikis, Google Apps, web conferencing, etc.)
Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.