Job Title: Security Tool Engineer 
Location: Bangalore
Duration: 6-12 months contract with potential to extend
Job Description:
Security Tool Engineer, providing L1/L2 support to a variety of security tools and underpinning infrastructure within the Client
Core Skills:

• Strong experience of Windows and/or Linux OS administration essential, with both desirable
• Anti-malware tools (McAfee/Trend) – highly desirable
• Experience of one or more of the following desirable: Active Directory, CyberArk, Encryption tool (Vormetric), FireEye-HX, Symantec-DLP, Office-365
• Knowledge of Powershell and/or Linux Shell Scripting
• Ability to deploy software packages across endpoint/server estate

Responsibilities: 

• The successful candidate will be responsible for the following:
• Key part of the Security Tools Operational 1st & 2nd line 24/7 Support. This will include Active Directory, CyberArk, Anti-malware tools (McAfee/Trend), Encryption tool (Vormetric), FireEye-HX, Symantec-DLP, Office-365 & OS Support
• Daily activities including following ITIL process by handling tickets, responding to alerts, troubleshooting tools issue & providing updates to BU/Application or Management teams
• Act as an interface with IT disciplines inside the larger organization, including CSTR/Network/Storage/ Windows/Unix Engineering and Support to provide resolution of service issues

Other Responsibilities:

• Pulling all the Tools report on request/schedule basis
• Attending the Incident/CAB/Management meetings 
• Documentation & providing training for new joiners
• Creating (where needed)/updating runbooks for existing and new services