Role: IT desktop Support (Win 10 upgrade project)
Location: Gurgaon, India
Duration: Sept- Dec 2020
Requirement
- The successful candidate will work as 1st or 2nd in line support for Windows 10 migrations and Business Unit applications taking calls and addressing Incidents.
- The selected candidate will also: interview end users to understand their Windows 10 application requirements, assist the Migration Project Managers in the preparation and scheduling of users and data for each migration, support
Key Skills: -Experience with Windows 10 and Office 2016 support
- Confident manner and a Customer Focused attitude
- Strong problem solving skills
- Excellent verbal and written communication skills
- Experience with previous Windows migration projects in a similar environment,
- Good understanding of various technologies including but not limited to Windows OS, Applications, Permission and Management utilities
Expertise required
- Win 7 to Win 10 upgrade
- O365
- One Drive)
- Master Spreadsheet
- Bomgard Remote tools
- KACE Ticketing
- Active Directory
Interested candidates can reach me at smohammed@matchpointsolutions.com