Role: IT desktop Support (Win 10 upgrade project) 
Location: Gurgaon, India 
Duration: Sept- Dec 2020 
Requirement

• The successful candidate will work as 1^st or 2^nd in line support for Windows 10 migrations and Business Unit applications taking calls and addressing Incidents.
• The selected candidate will also: interview end users to understand their Windows 10 application requirements, assist the Migration Project Managers in the preparation and scheduling of users and data for each migration, support 

Key Skills: -Experience with Windows 10 and Office 2016 support

• Confident manner and a Customer Focused attitude
• Strong problem solving skills
• Excellent verbal and written communication skills
• Experience with previous Windows migration projects in a similar environment,
• Good understanding of various technologies including but not limited to Windows OS, Applications, Permission and Management utilities

 
Expertise required

• Win 7 to Win 10 upgrade
• O365
• One Drive)
• Master Spreadsheet
• Bomgard Remote tools
• KACE Ticketing
• Active Directory

 
Interested candidates can reach me at smohammed@matchpointsolutions.com