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Lead Network Engineer

Singapore, Singapore
Role: Lead Network /System Consultant (Core Operations)
Location: Singapore
Duration: Fulltime
Description: With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Lead Consultant, Core Operations. In this role, you will be Responsible to perform initial triage and troubleshooting of all Network and Systems related incidents and outages
• Perform initial triage and troubleshooting of all Network and Systems related incidents and outages
• Respond to Monitoring alerts, assess impact and take appropriate action
• Responsible for resolving Incidents and Service Requests while following documented procedures for classification, assignment and tracking
• Provide on-call support over weekends as required
Note: Qualifications Minimum qualifications Practical understanding and ability to troubleshoot in ONE of the following 2 Areas:
Networking – LAN, WAN, Wireless LAN and VPN:
• Basic Installation of Switches, Routers and Firewall
• Basic configuration of Switch access and trunk port, interface, vlan, VTP, STP
• Basic configuration of Router WAN and Lan interfaces, static routing, Telnet and SSH, Site to Site and Remote Access VPN
• Basic configuration of Firewall trusted and untrusted zones, NAT, IPS, application control and url filtering
• VPN, ACLS user management
• Basic Understanding of OSI layers
• Basic Troubleshooting knowledge of Switching, Routing and Firewall
System Administration:
• Log in to Windows/Linux servers – Direct root log in/RDP with domain & local accounts, use Putty to log in to Linux servers or SSH to remote servers
• Checking logs in Windows & Linux servers
• Monitor server performance and respond to alerts
• Manage user access (eg. LDAP, AD)
• Linux and Windows basic troubleshooting (eg. cli commands - top etc.)
• Exposure to Single Sign On (SSO)
• Familiarity with Google Admin/Gsuite Admin, Salesforce, LDAP, JIRA
• Basic understanding of private and Public Cloud Technology (eg. AWS, VMWare, GCP, Oracle etc.)
Preferred qualifications
• Bachelor s Degree or 3+ years technology experience in Networking or Systems
• CCNA, Network+, MCSE, RHCE or equivalent Certifications
• Basic Level of understanding of Python, Ruby, Scripting
• Strong problem solving and troubleshooting skills
• Outstanding customer service skills
• Keen analytical and structured approach to problem solving
• Excellent documentation skills

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