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UCCE Engineer
Remote, RemoteLocation: Remote
Duration: 6 months (likely extensions)
Top Daily Responsibilities:
- Develop, Deliver and support UCCE Applications, ICM and CVP scripting development/ and routing for call center treatment and voice services
- UCCE 8.5-12.x Migration testing and support
- Support CUIC reporting
- CUSP and Voice Gateway configuration and routing for voice services
- Technical Documentation and training for engineers and end users
Skills a Top Candidate Should Have:
- Experience with upgrades and migrations to 12.x is required
- End User support experience
- Business Requirement and design experience
Desired Skills:
- Experience with UCCE services in Healthcare Industry
Soft Skills:
- Initiative and ownership of assignments
- Communication to technical and nontechnical partners
- Ability to work well with teams to complete projects