Responsible for NetSuite ERP administration, configuration, maintenance, change management, and ensuring proper updates to production system
Ensure business and functional requirements are properly configured in NetSuite & other applications; maintain up to date knowledge of NetSuite functionality, customization, and integration
Work with business users and system analysts and developers to design, develop new business processes and enhance/improve existing
Provide production support for daily operations; analyze and solve reported application issues
Manage the integration of NetSuite with internal and external applications, including EDI (True Commerce), multiple third-party logistics(3PL’s), and the Datawarehouse system
Responsible for requirements gathering, data mapping, business process definition, unit testing, integration testing, UAT, and production cutover
Ensures that Business Applications delivery meets service-level agreements
Maintain proper system access for all users, maintain role-based segregation of duty
Monitor end-user usage of systems, tracking performance, maintaining system documentation
Resolve software interface issues, define input/output definitions, ensure the integrity of the system integration; troubleshoot and resolve NetSuite issues related to users, application, or integrations
Develop reports, workflows saved searches and queries in NetSuite to support business requirements
Collaborative 20%
Identifies key opportunities and gaps in core-business processes and technology solutions
Implements best practices, acts as a strategic advisor to drive innovation and continuous IT improvement
Budget Owner: No Fiscal Accountabilities: N/A
Key Working Relationships: This role must maintain strong working relationships with business partners, application users, project managers, internal IT team, external application consultants.
Required Skills & Experience:
Bachelor’s Degree in Information Technology or equivalent
5+ years of Business Systems Analyst experience or software product development
3+ years of hands-on NetSuite administration experience
Demonstrated proficiency in the ERP capabilities including item records, inventory management, customers, suppliers, purchasing, receiving, order management, invoicing and shipping
Experience with supporting a multi-channel brand through ecommerce, wholesales, and retail
Strong understanding of “Order to Cash” & “Procure to Pay” business processes
Experience with application integration for Ecommerce, wholesale and logistics, this includes EDI, B2B, B2C, 3PL and cloud application integration tools like Dell Boomi.
Experience with SQL and SQL Server Integration Services
Familiar with Software Lifecycle Management, Change Management, and Agile methodology
Demonstrated success at delivering technical solutions that solve complex business problems
Ability to influence the opinions and approach of business colleagues
Ability to effectively present to audiences at every level of the organizational structure
Skills
NetSuite, Core Financial, Order Management, Inventory, PO, Payroll Integration, EDI, Boomi, ?SQL, POS, Retail Domain