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Business System Analyst- Netsuite

San Francisco, CA
Primary Responsibilities 80%
  • Responsible for NetSuite ERP administration, configuration, maintenance, change management, and ensuring proper updates to production system
  • Ensure business and functional requirements are properly configured in NetSuite & other applications; maintain up to date knowledge of NetSuite functionality, customization, and integration
  • Work with business users and system analysts and developers to design, develop new business processes and enhance/improve existing
  • Provide production support for daily operations; analyze and solve reported application issues
  • Manage the integration of NetSuite with internal and external applications, including EDI (True Commerce), multiple third-party logistics(3PL’s), and the Datawarehouse system
  • Responsible for requirements gathering, data mapping, business process definition, unit testing, integration testing, UAT, and production cutover
  • Ensures that Business Applications delivery meets service-level agreements
  • Maintain proper system access for all users, maintain role-based segregation of duty
  • Monitor end-user usage of systems, tracking performance, maintaining system documentation
  • Resolve software interface issues, define input/output definitions, ensure the integrity of the system integration; troubleshoot and resolve NetSuite issues related to users, application, or integrations
  • Develop reports, workflows saved searches and queries in NetSuite to support business requirements
Collaborative 20%
  • Identifies key opportunities and gaps in core-business processes and technology solutions
  • Implements best practices, acts as a strategic advisor to drive innovation and continuous IT improvement
Budget Owner:  No
Fiscal Accountabilities: N/A

Key Working Relationships:  This role must maintain strong working relationships with business partners, application users, project managers, internal IT team, external application consultants.

Required Skills & Experience:
  • Bachelor’s Degree in Information Technology or equivalent
  • 5+ years of Business Systems Analyst experience or software product development
  • 3+ years of hands-on NetSuite administration experience
  • Demonstrated proficiency in the ERP capabilities including item records, inventory management, customers, suppliers, purchasing, receiving, order management, invoicing and shipping
  • Experience with supporting a multi-channel brand through ecommerce, wholesales, and retail
  • Strong understanding of “Order to Cash” & “Procure to Pay” business processes
  • Experience with application integration for Ecommerce, wholesale and logistics, this includes EDI, B2B, B2C, 3PL and cloud application integration tools like Dell Boomi.
  • Experience with SQL and SQL Server Integration Services
  • Familiar with Software Lifecycle Management, Change Management, and Agile methodology
  • Demonstrated success at delivering technical solutions that solve complex business problems
  • Ability to influence the opinions and approach of business colleagues
  • Ability to effectively present to audiences at every level of the organizational structure
NetSuite, Core Financial, Order Management, Inventory, PO, Payroll Integration, EDI, Boomi, ?SQL, POS, Retail Domain
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