Technical skills
Recent administration skills with some if not all the following technologies
- Atlassian products such as Jira and Service Desk
- Amazon’s AWS platform
- GitHub
- Office 365
- Zoom and Zoom rooms
- Slack
- Okta, Active Directory, Multi-factor Authentication (MFA), Single Sign On (SSO), SAML
- Fortinet firewalls and VPNs; Fortigate appliances and FortiClient implementations
- AirWatch MDM
- Cylance, SentinelOne, or CrowdStrike endpoint protection
- KnowBe4 or PhishMe type products
- Windows 10, Mac OS, and Linux desktop management and patching
- Supporting high-tech software-engineering groups and/or high-tech hardware-engineering groups
Management Skills
Recent management skills to effectively manage work that is in flights, with competing priorities being reported to IT by employees each day
- Ticket tracking, management, and resolution
- Resolving prioritization conflicts effectively as a normal part of the job, and collaborating with the CIO and Program Manager to resolve conflicts that require others to agree and participate in the decisions
- A disciplined approach to setting reasonable deadlines and meeting them
Key Areas Where This Person Will Need to be Hands On With Thorough Technical Knowledge and Experience:
Windows Server Administration, Office 365
- Managing and maintaining Windows Active Directory, DNS, DHCP, NPS, Group Policy, and RAIDUS
- Deploying and managing virtualization technologies (VMWare)
- Managing end user accounts, permissions, access rights, and storage allocations in accordance with best-practices
- Implement, design and maintain support for Office 365 and related technologies, including Exchange Online, Exchange Server, Skype for Business, Active Directory and Active Directory Federation Services (ADFS).
- Manage and maintain Directory Synchronization, SharePoint, OneDrive for Business and Azure AD
- Troubleshooting issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security and compliance.
- Managing and maintaining TrendMicro hosted email security for Anti-spam, Anti-malware filter
- Managing and maintaining Symantec endpoint protection and Advanced Threat protection servers
Networking Administration
- Monitoring network performance and integrity
- administration of Network devices like Switches, Routers, Firewalls, Unifi Wi-Fi access points, configuring VPN tunnels
- Monitor and co-ordinate with ISPs/Hosting providers for Router/IP
- Routing and Routed Protocols, and PXE Boot
- Maintaining and ensure minimum downtime of VPN, VoIP and Internet access
- Configuring firewalls, routing and switching to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting
- Reporting network status to key stakeholders
Linux Server Administration, EC
- Installing new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage in accordance with project requirements
- kernel parameters & tuning, troubleshooting system & performance issues, package management, patch mgmt
- Installation, configuration, and maintenance of server hardware and Windows, Linux (centos 7, RHEL 6&7,SUSE) operating systems
- performing patching and firmware upgrades activities
- installing and configuring software applications like Apache, MySQL, etc. at Linux servers
- Managing and maintaining mercurial repository server
- Managing and maintaining Palladium and Protium machines
- Configured and maintaining LSF (Load Sharing Facility)
- Managing and maintaining cadence , Synopsys and arm licenses server
- manages and maintains secure, minimally-interrupted operations of Linux servers and virtualized environment
- Reviewing system and application logs, looking for any potential issues and verifying completion of scheduled jobs
- Administer and maintaining virtual server (VMware) environments
- troubleshoot and resolve any IT service issues related to operating systems and servers
- Managing and maintaining FTP server for customer deliveries
- Managing and maintaining Bugzilla (web-based general-purpose bug tracker and testing tool)
Storage
- Configuration, administration, maintenance and troubleshooting of Storage systems (HP)
- Installation and maintenance procedures for configuration, layout and performance tuning of storage infrastructure components
- backup management and disaster recovery administration
- LVM: creating, reducing, extending and removing
Monitoring
- Managing and maintaining Nagios monitoring application
- Maximize infrastructure performance by monitoring, troubleshooting problems and outages, scheduling upgrades
- Automating the routine jobs like disk usage monitoring with shell scripts
- Manage the physical environment of the server racks including cable management, documentation, labelling and configuration of KVM switching for console and remote access
Regards,
Parveen Sultana
Technical Recruiter | MatchPoint Solutions | Office
925- 829-4607 | Email
psultana@matchps.com