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Senior Cisco Voice Engineer

Beverly Hills, CA
Senior. Cisco Voice Engineer
Beverly Hills CA
6 Months CTH

Performs a broad variety of technical engineering support, design, architecture for monitoring and managing the Health Systems data infrastructure and systems. Develop and implement standards, policies and procedures, and works as a liaison with contractors and vendors to ensure the integrity and security of the network and infrastructure. Serves as a mentor for Network/Voice Engineers and must be able to work independently to come up with network designs and assemble and guide implementation teams. Perform maintenance, and upgrades of networks, including servers, routers, switches, VoIP components, phones, and other systems. Monitor network connectivity and ensure high quality data transmission. Manages day-to-day issues and maintains the enterprise Service Level Agreements (SLA).
* Participates in the evaluation of new applications for the Health System, determines their effect on the existing network and systems infrastructure and perimeter; recommends and may oversee any necessary operational or security enhancements
* Coordinates contracted network penetrations to validate security infrastructure and implement remediation recommendation
* Works jointly with user project managers and other IT groups to successfully implement projects
* Helps manage contractors and consultants performing security and network related projects
* Stays current with industry trends and technology advances in the area of Information Technology. Attends training and educational seminars as required. Communicates relevant information to EIS staff and user departments
* Participates or collaborates in policy creation, performing periodic security reviews of existing information systems, and assisting in the requirements and solution definition process for new CSHS information systems
* Participates in the design, implementation, maintenance, and modification of perimeter and network security devices and/or systems
* Accountable for reviewing requirements, development of network standards, and securing CSHS Data Networks infrastructure including but not limited to the Network Perimeter, Remotes Access, Main Campus, WAN, leased spaced or owned, Data Center, wired and wireless environments
* Has key responsibility for the identification and resolution of hardware and software technical problems and malfunctions related to networks
* Promotes governance and compliance with security standards, policies and procedures as well as maintain the Health Systems network security infrastructure with respects to functionality, performance, scalability, process, and reliability
* Bachelor’s Degree in an IT or engineering discipline or equivalent combination of education and work experience is preferred
* 5-7 years of practical experience as a Network or Voice Engineer in a complex multi-platform, multi-protocol environment
* Experienced in planning, designing, and documenting Cisco equipped networks with 15,000 plus nodes with large domains and deployments
* Experience with selection and strategic direction of network and security technologies and architecture--perform concept and testing to network security design and solutions, vulnerability and penetration testing, and threat mitigation
* Requires expertise in network monitoring, analysis, management, and configuration tools or expertise with server/systems monitoring and management tools
* Understanding of business and clinical applications within a healthcare environment
* A packet level expertise in network traffic analysis
* Competent with mainstream office automation, project management, and communications tools
* Strong project management and interpersonal skills; ability to deal effectively with diverse skill sets and personalities, provide strong team leadership, and work effectively as a team player
* Ability to be highly organized with a demonstrated aptitude to prioritize workload, meet deadlines, manage several broad-scope projects at one time, and utilize time effectively for staff and self
* Ability to execute all job responsibilities and assignments promptly, reliably, honestly, and ethically
* Requires expertise in all aspects of LAN and WAN operation, routing, topology, QoS, Multicast, network protocols, and MetroEthernet
* Knowledge of regulatory requirements and best practices such as Health Insurance Portability and Accountability Act of 1996 and California State Bill No. 1386
* Required: Cisco Certified Network Associate (CCNP)
* Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) or equivalent certification is preferred
In –depth knowledge and experience of the following:
* CUCM- Call Manager
* UCCE- Unified Contact Center Enterprise
* VOIP Gateways-VG224, VG350
* ISR Routers, and newer 4400 series routers
* CUBE routers
* SRST-Survivability
* CME-Call Manager Express
* UCX- Unity connection
* CUSP-Cisco SIP Proxy
* Telepresence
* Jabber
* IP Communicator
* SIP, H.323, SCCP and MGCP protocols

Roopa  Rudrappa
Technical Recruiter | MatchPoint Solutions | Office 925-361-2649 |  Email rrudrappa@matchpointsolutions.com
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