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Axway /ESFT Computer Systems Analyst

San Ramon, CA
Axway /ESFT Computer Systems Analyst
Duration: 6+ months
Location: San Ramon, CA.
MUST HAVE: Axway experience
  • User support and customer service on company file transfer application (Axway Managed File Transfer).
  • Support business users and authorized 3rd Party’s in setting up person to person file transfers and system to system file transfers on Axway version 5.2.1.
  • production support and troubleshooting
  • performance tune and support production environments.
  • Note: OnCall support may be required.
  • configuration of file transfers for client
  • update and documents production runbooks
  • configuration on monitoring and advanced alerts
  • Experienced in Axway Managed File Transfer 5.2.1 (or later)
  • Experience in shell and Perl Scripting.
  • Experience performance tuning Axway Managed File Transfer on versions 5.2 .1
  • Experienced in configuring file transfers on Axway MFT solution.
  • Knowledge of relevant file transfer protocol and security standards (SCP, SSH, SFTP, etc..)
  • Knowledge and experience in windows and linux operating system
  • Knowledge and experience of customer service practices Key Competencies
  • Oral and written communication skills
  • Quick Learner
  • Customer service orientation
  • Problem analysis
  • Problem-solving
  • Adaptability
  • Planning and organizing
  • Attention to detail
  • Experienced in installing patches and updates for Axway Managed File Transfer solutions.
  • Software/hardware technical support experience
Nikhil Kishore
MatchPoint Solutions
925-361 -2007 Work
925-397-1905 Fax
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