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MatchPoint Solutions is for candidates looking for a challenging career in a progressive company. MatchPoint and its clients are always looking for the qualified candidates, hiring directly out of top universities as well as experienced individuals from the industry.

Benefits of joining MatchPoint include:

  • Career and skill advancement
  • Competitive salary and benefits
  • Medical, vision & dental plans for employees & their families
  • Training Programs
  • Immigration assistance
  • Flexibility on projects
  • Vacation Time
  • Employee Referral Program
  • Bonus for business development
  • Retirement Plan
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Business Systems Analyst - 547301

Location: Plano, TX
Job # 9923179
Date Posted: 09-14-2017
Business Systems Analyst
Position Requirements:
  • Excellent communication skills required and ability to translate business needs into formal business requirements and functional requirements
  • Ability to effectively communicate and present to management across multiple departments
  • Lead meetings and collaborate with key stakeholders and subject matter experts
  • Strong understanding of SDLC
  • Self-starter, ability to lead and drive through to resolution with minimal supervision
  • Strong organizational skills and ability to prioritize and adjust quickly to changing needs
  • Deliver prompt comprehensive status reports
  • Coordinate with other BTS (IT) teams to deliver required results
  • Manage time across multiple efforts and meet deadlines
  • Experience with Agile methodology (SCRUM) & tools (JIRA, Agile Accelerator etc…)
  • Hands-on Experience with Salesforce administration
  • Experience with Workday
Gathering Business Requirements
  • Collaborate with business partners to analyze and understand business problem/need
  • Leverage thorough understanding of the business process and related information systems to create current business process map (“as – is” process map) and future business process map (“to-be” process map)
  • Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements
  • Collaborate with business partners to define project vision and scope
  • Facilitate business requirements gathering sessions with the business owners and key technical resources
  • Elicit business and user requirements from business partners using a variety of Industry Standard/Best Practices techniques
  • Document, categorize and prioritize business, user and system requirements
  • Development and review of business requirements for all in scope work effort
  • Provide accurate estimates of effort
  • Validate requirements for quality attributes, such as clarity, conciseness, correctness, completeness, testability, and traceability
  • Use a variety of prototyping techniques to validate and verify that the proposed solution will meet the business and user requirements
  • Collaborate with business partners to define acceptance criteria for proposed solution
  • Translate the business and user requirements into system requirements.
Creating and Executing Test Scenarios
  • Liaison with the QA, downstream teams, Vendors, and business users to create and finalize test plan/scenarios
  • Facilitate meetings to ensure scenarios are complete
  • Execute testing cycles, document results, and create testing sign-off documentation
Production and Operational Support
  • Review designs, test scenarios and results conducted and documented by outsourced service provider to ensure TFS business practices are represented
  • Ensure that proactive, adaptive, corrective and preventive changes conducted by outsourced service provider are functionally sound and consistent with business needs
  • Ensure cross-team impacts and dependencies of production activities have been addressed by outsourced service provider
  • Assist team lead/functional manager in outsourced service provider oversight, SLA tracking, and Scorecard reporting
  • Provide subject matter expertise to support provider as needed. Ensure that business practices are represented in support scripts and incident management activates.
  • Proactively identify and suggest improvement areas for Operational Support.
  • Support internal/external audit requests
Deliver End User Demos and Facilitate Training:
  • Provide system demos to end users
  • Provide training and guidance to new department team members to facilitate knowledge sharing and cross training
  • Help Coordinate and facilitate End user Training sessions
Must Haves:
  • 4 - 6 years minimum relevant BSA work experience
  • Hands-on Experience with Salesforce administration
  • Strong understanding of Software Development Lifecycle
  • Knowledge and understanding of Industry Standard/Best Practices Requirements Gathering Methodologies
  • Experience with Agile methodology (SCRUM)
  • Strong understanding of testing methodology
  • Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, etc)
  • Strong written and verbal communications
    • Problem Solving & Ability to multitask efficiently
    • Working independently as well as in project teams
  • Ability to initiate, cultivate, and maintain key business relationships.
  • Ability to negotiate with stakeholders to lock-in requirements and make timely decisions
Preferred/ Nice-to-haves:
  • Project Management experience is a plus
  • Experience with HCM tools and processes
  • Experience with Workday
Working knowledge of requirements management tools
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