MatchPoint Solutions is for candidates looking for a challenging career in a progressive company. MatchPoint and its clients are always looking for the qualified candidates, hiring directly out of top universities as well as experienced individuals from the industry.
L2 Support Technician
-Responsible for maintaining a standard image provided by the Corporate office on user laptops, desktops and peripheral devices which may include smartphones, tablets and other mobile devices. Responsible for receiving hardware, hardware disposal and software license tracking.
-Requires frequent interface with the user community. Strong troubleshooting capabilities are required.
-Candidate will be required to setup and configure desktop and laptop equipment (Toshiba and Lenovo) with Windows7 and Windows8.
-Strong knowledge of Microsoft Office applications (Excel,Word) and Windows2010 / 2013 Professional.
-Basic understanding of Active Directory and Microsoft’s Application Compatibility Toolkit.
-Experience using the remote control features of Microsoft’s SCCM a plus.
-Familiarity with Outlook a plus.
-MCSE and other certifications a plus.
-Candidate must have good communication skills.