MatchPoint Solutions is for candidates looking for a challenging career in a progressive company. MatchPoint and its clients are always looking for the qualified candidates, hiring directly out of top universities as well as experienced individuals from the industry.

Benefits of joining MatchPoint include:

  • Career and skill advancement
  • Competitive salary and benefits
  • Medical, vision & dental plans for employees & their families
  • Training Programs
  • Immigration assistance
  • Flexibility on projects
  • Vacation Time
  • Employee Referral Program
  • Bonus for business development
  • Retirement Plan
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Mac Support Specialist

Location: San Francisco, CA
Job # 11538398
Date Posted: 10-30-2018
Mac Support Specialist
Location: San Francisco, CA
Duration: 6 month possible contract to hire (Must be eligible to convert FTE without sponsorship).
Position Summary:
The role of the IT Product Specialist is to manage the entire lifecycle of assigned IT product(s) or service(s). Major responsibilities include collaborating with key stakeholders in the selection process, developing detailed system designs from requirements, contract management, vendor management, capacity management, contributing to future direction and roadmaps, escalated support and product consulting, and documentation. This position directly supports “Client's” internal iOS development team, Digital Catalyst, and is critical in ensuring that teams MacBooks hardware are configured and working properly on “Client” network.
Job Responsibilities
  • Package and deliver MacOS software via JAMF
  • Partner with various IT/LOB organizations on pilot and full-scale deployments
  • Test Applications against baseline prior to pilot deployment
  • Troubleshoot all software deployments on MacBooks
  • Evaluate new patches and operating system updates from Apple for MacOS
  • Product Manager for JAMF
    • Maintaining JAMF application on servers
    • Escalations related to product upgrades and or outages
    • Support SCCM Plugin that coordinates inventory data from JAMF to SCCM
  • Product Manager for MacOS
    • Product Manager for Apple Enterprise
    • Vendor Relationships with Apple, JAMF all standard software i.e. RSI
  • Create shell scripts for MacOS management as needed
  • Establish Asset Management process for fleet of MacOS based products
  • Develop process for License management with Vendor and IT
  • Certificate management with “Client” resources
Best Regards,
Mario Alvarado
Technical Recruiter
MatchPoint Solutions
P: 925-829-4621
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