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MatchPoint Solutions is for candidates looking for a challenging career in a progressive company. MatchPoint and its clients are always looking for the qualified candidates, hiring directly out of top universities as well as experienced individuals from the industry.

Benefits of joining MatchPoint include:

  • Career and skill advancement
  • Competitive salary and benefits
  • Medical, vision & dental plans for employees & their families
  • Training Programs
  • Immigration assistance
  • Flexibility on projects
  • Vacation Time
  • Employee Referral Program
  • Bonus for business development
  • Retirement Plan
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L3 Support Tech Deskside Support -- 586562

Location: Huntsville, AL
Job # 10377097
Date Posted: 02-02-2018
Description: This position will be primarily responsible for supporting all project orange remediation tasks. These task include:
  • Patching systems.
  • Attending project meetings.
  • Providing and updating documentation.
  • Providing status reports to management and project team.
  • The position will require onsite support as needed, including off-hours and weekends.
 
Requirements:
  • MUST HAVE HANDS ON TROUBLESHOOTING DESKTOP SUPPORT SKILLS
  • MUST BE ABLE TO TROUBLESHOOT A SERVER
  • STRONG TROUBLESHOOTING ARE REQUIRED
 
Other important skills:
  • Cisco Networking
  • Ethernet Networking
  • Microsoft Windows 7 Technical Skills
  • Microsoft Windows 10 Technical Skills
  • Technical Support - IT/Network
  • Technical Support Processes
  • Windows 2012 Server Administration
  • Windows 2012 Server Installation
  • Responsible for on-going support of Windows operating systems and Windows applications (example:  Outlook, Excel, Word, Power point, MS Project)
  • Requires experience with working directly with customers and development and support of projects.
  • Responsible for local coordination, installation and ongoing support of various Manufacturing and Administrative computer systems.
  • Server support (Windows), Active Directory administration, implementation/refresh of server hardware and network infrastructure.
  • Daily monitoring, troubleshooting& administration of Cisco multilayer switched networks, servers and data center infrastructure.
  • Ability to provide issue resolution off-hours as needed, both onsite & remotely
  • Coordination with Regional/Local IS teams and 3rd party vendors to support IS projects, incidents and requests.
  • Manage and prioritize Incident and Request tickets.
  • Knowledge of TCP/IP, DNS, WINS, DHCP and Microsoft SCCM.
  • Basic understanding of Active Directory.
  • Experience using the remote-control features of Microsoft’s SCCM a plus.
  • Candidate must have good communication skills.
  • Ability to work flexible hours and overtime
  • Availability to provide 24x7 on-call coverage.
  • How long is this project (please be specific)?
    12 Months - This is a long term on-going assignment. The expectation is to renew at least for FY19.
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